I love the energy that is generated when a team gets together to plan for the future. At such times, team members are functioning from their creative sides and are…
Creating an environment of emotional safety for your team is one of your most important roles as a leader. I have laboured under the harsh leadership of a hard-to-please boss.…
Dental practices are, or at least should be, on a constant search for new patients. There is a natural attrition that needs to be compensated for. Patients move out of…
"Something needs to change!" I have had this thought on several occasions during my time working in dental practices. It happens in my personal life too. It is your…
"I should talk to that employee about her poor performance." "I have to tell the employee dentist he cannot have a pay rise." "It's not working out; I have to…
I met Mariam recently, an interesting and inspiring woman. During our conversation, she shared her perspective that there are three mindsets that we can choose from when in conflict…
