Promises promises…
Finding the right employee for your practice is not always easy. When you do find that special candidate, it is tempting to tell them everything they want to hear to…
Finding the right employee for your practice is not always easy. When you do find that special candidate, it is tempting to tell them everything they want to hear to…
I wrote in a previous blog of the danger of choosing efficiency over function, where you issue your patient recalls in a way that generates bookings, rather than just choosing…
Sir Richard Branson hit the nail on the head with this quote: "Train people well enough that they can leave. Treat them well enough that they don't want to."…
If you are like me and observe dentists advertising messages that I find when searching Google, you will know there are 83,400 dental practices who claim to be the "friendliest"…
What do you focus on when your patient is in the dental chair? I consider it likely that most dental providers will focus on the same things: providing the best…