De-stress While You Etch
I have been listening to a couple of great dental podcasts this past week, both of which had the same interesting guest speaking about, among other things, stress and burnout…
I have been listening to a couple of great dental podcasts this past week, both of which had the same interesting guest speaking about, among other things, stress and burnout…
Using the word 'but' in your communication is normally warned against. You see, a 'but' negates or cancels out everything that is said before it. For example, "You look great…
I have recently surrendered on an issue and it feels oh, so good! A dental receptionist I have been working with for many years, let's call her Robyn, was tracking…
I hear practice owners complain that team members are 'stealing hours'. Yet these very practice owners are obviously focussing on every minute themselves.I hear practice owners complain that team members…
I remember when I was about 13 years of age. I was being a difficult child, and my mother, out of exasperation, gave me a book and said, "You need…
“When a flower doesn’t bloom, you fix the environment in which it grows, not the flower.” This quote by Alexander Den Heijer is one that can shift your perspective immediately.…
Earlier this week, in part 1 of this topic, I explored how your team deals with the issue of the price of dentistry daily. I ended part 1 with this…
Your team deals with the issue of the price of dentistry daily. You develop systems to manage this aspect of treating patients, such as payment plans, issue verbal and written…
If you have attended any of my webinars or online coaching programs, you will be aware that it is crucial to select the right mode of communication for the task…
Alan Weiss is an American consultant, author and speaker. I subscribe to his blog and a recent post was written after he attended a dentist for a dental implant. Alan’s…