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TEAM CULTURE GUIDE

Design the team culture that is perfect for your unique practice with this helpful guide.

WRITING A GREAT JOB AD

Attract the best candidates to your practice using this simple guide.

EMPLOYEE SELECTION & ON-BOARDING PROCESS

Getting a top performance from your new team member can be a challenge…for them and for you. But success can be achieved when you create the right environment and implement the right strategy. Learn how to attract the best candidates to your practice with our simple guide.

CUSTOMER SERVICE POLICY

Download our Customer Service Policy to use in your practice.

APPEARANCE CODE

Download our Appearance code to use in your practice.

BEHAVIOUR POLICY

Download our Behaviour Policy to use in your practice.

A GUIDE TO ROLE-PLAYING IN TEAM TRAINING

Use this guide and incorporate role-play into your team training sessions for remarkable results!

DISCOVERING YOUR PASSION IN 17 STEPS

Discover what will give you an unlimited source of energy with the Charles Kovess 17-step guide.

MYSTERY SHOPPER QUESTIONNAIRE

Arrange for a mystery shopper to help identify things that you are doing great and things that can be improved. Download this questionnaire for your mystery shopper to use as a guide. (Read our article Take the mystery out of your service as a guide through the process.)

5 STEPS TO YOUR WORKPLACE HAPPINESS

THE 7 KEYS TO BUILDING A SPECTACULARLY SUCCESSFUL DENTAL PRACTICE

MORNING HUDDLE TEMPLATE

TELEPHONE ANSWERING SHEET

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