Delivering Great Customer Service: Webinar Recording
$165.00 inc. GST
1.25-Hour webinar recording on the topic of Delivering GREAT Customer Service.
Includes recording and presentation slides.
Providing your patients with a great experience generates satisfaction, loyalty and referrals. Therefore, it is a vital element to your practice success.
It is the way you make your patients FEEL that generates referrals. Delivering a GREAT customer experience will build your patient base and keep them coming back TO YOU for their dental needs.
BUT! GREAT customer service doesn’t happen by itself. It is by thoughtful design and continual implementation.
What you’ll learn:
- Behaviours that deliver great customer service
- Discovering and controlling patient expectations
- Skills you can easily develop to become great at customer service
- Becoming the best dental practice in your area