Dental Reception Fundamentals…for receptionists without a dental background. Webinar Recording
$165.00 inc. GST
1-Hour 50 Minute webinar recording on the topic of Dental Reception Fundamentals…for receptionists without a dental background.
Includes recording, presentation slides and the downloads:
- Dental abbreviations
- Blog article on TLC phonecalls
- Morning Huddle templates
- Telephone Answering Sheet
- Scripts for: Emergency callers, Confirmation calls and TLC calls
- Resource links
The position of Dental Receptionist offers the chance to develop great relationships with patients, play an important role in the effective management of the practice and the chance to continually improve and grow.
However, the early stages of the position can be daunting if you have not come from a dental background. There seems so much to learn and it is easy to feel overwhelmed.
If you are new to the wonderful world of reception, or you have a new team member in this position, accessing some easy-to-follow coaching in the fundamentals of dental reception will make a world of difference!
Join me for my new and latest episode in the JPPS Webinar Series,
Dental Reception Fundamentals…for receptionists without a dental background.
You will learn:
- Common dental terms and abbreviation
- How to schedule appointments effectively
- Management of TLC and follow-up calls
- Effective Confirmations
- Being the ‘hub’ of the practice
- Tips for efficiency and productivity
- Useful scripts and templates to use immediately
- Juggling when everything happens at once!