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Online webinars are an easy and very effective method to introduce yourself and your team to new skills, strategies and systems that will improve performance and make your practice more successful.

We conduct LIVE webinars from the JPPS Webinar Series throughout the year.  Go to our EVENTS page for current dates. 

The Recordings of all the JPPS Webinar Series episodes over the past two years are now available to purchase. 

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Become a SMARTER practice

Choose from our current titles...

JPPS WEBINAR SERIES

episode

$150

SUPERSTAR RECEPTIONIST

What you'll learn...

  • The mindset of a Superstar Receptionist
  • Successful communication skills
  • Rapport building, and why it is a vital element to your role
  • Winning telephone techniques
  • Managing unhappy callers

JPPS WEBINAR SERIES

episode

$150

REDUCING BROKEN APPOINTMENTS

What you'll learn...

  • Why patients break appointments
  • Strategies to keep these broken appointments to a minimum in your dental practice
  • How to track your success

JPPS WEBINAR SERIES

episode

$150

CONVERTING NEW CALLERS INTO APPOINTMENTS

What you'll learn...

  • What is your New Caller Conversion rate
  • What callers need in order to become patients.
  • What YOU can do to improve your conversion rate.

JPPS WEBINAR SERIES

episode

$150

SCHEDULING FOR LOW STRESS & HIGH PRODUCTIVITY

What you'll learn...

  • What influences stress and productivity in your schedule
  • Proven techniques that can be implemented immediately
  • Systems to continue monitoring success in your appointment book

JPPS WEBINAR SERIES

episode

$150

DELIVERING GREAT CUSTOMER SERVICE

What you'll learn...

  • Behaviours that deliver great customer service
  • Discovering and controlling patient expectations
  • Skills you can easily develop to become great at customer service
  • Becoming the best dental practice in your area

$150

BUILDING A SUCCESSFUL TEAM

What you'll learn...

  • The impact each team member has on the practice
  • How to establish to foundations of a successful team
  • What motivates a team
  • How to build the culture of behaviours that will be your successful team

JPPS WEBINAR SERIES

episode

$150

TRACKING KEY PERFORMANCE INDICATORS

What you'll learn...

  • What Key Performance Indicators are and why they are important to track
  • The 13 Key Performance Indicators that I think you need to track
  • How to establish your process for tracking Key Performance Indicators

JPPS WEBINAR SERIES

episode

$150

BUILDING A SUCCESSFUL RECALL STRATEGY

What you'll learn...

  • Why is recalling patients so important
  • Methods of contacting your patients
  • Tips to improve your recall booking rate
  • How to build your strategy

$150

ACHIEVING PATIENT ENGAGEMENT

What you'll learn...

  • The impact of that the subconscious mind has on patient behaviour
  • The 6 Principles that will engage your patients with your practice and your treatment recommendations
  • The process patients naturally and subconsciously move through when making treatment decisions

JPPS WEBINAR SERIES

episode

$150

MANAGING YOUR INCOMPLETE TREATMENT LIST

What you'll learn...

  • The reasons why patients do not book for advised treatment
  • What patients need in order to book in for their advised treatment
  • When to follow-up unscheduled patients
  • How to follow-up with these patients

JPPS WEBINAR SERIES

episode

$150

SUCCESSFULLY HIRING & ONBOARDING NEW STAFF

What you'll learn...

  • Where to find new staff
  • The characteristics you should be looking for in candidates
  • The 3-Step Interview Process
  • My New Employee Onboarding Process that ensures your new team member excels in their role

$150

REACTIVATING YOUR INACTIVE PATIENTS

What you'll learn...

  • How to identify your inactive patients
  • Why patients stop attending your practice
  • How to open the lines of communication
  • Tips to get these patients back in your dental chair
  • Steps you can take now to maintain your patient base

JPPS WEBINAR SERIES

episode

$150

HOW DO YOU BUILD EXCELLENT PRACTITIONER-ASSISTANT RELATIONSHIP IN YOUR SURGERY?

What you'll learn...

  • How working relationships can become dysfunctional.
  • Getting the right mindset.
  • Building an excellent practitioner-assistant relationship.
  • What to do when the day becomes stressful.

$150

$150

JPPS WEBINAR SERIES

series

$1,460

JPPS Webinar Series - COMPLETE SET OF 13 TITLES

Purchase the complete set of 13 titles and allow Julie to coach your whole team in the strategies that will help progress you to success.

Usually $1,950 for the 13 titles, this bulk-buy option saves you $490.

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