I have recently surrendered on an issue and it feels oh, so good! A dental receptionist I have been working with for many years, let’s call her Robyn, was tracking her Incomplete Treatment follow-up in a way that she found worked well for her. However, it was not the system
Want to achieve greater success? You are in the right place!
Achieving a top performing dental practice requires implementing the right systems, training your team, delivering outstanding customer service, developing strategies for growth and establishing powerful and sustainable foundations. Julie Parker Practice Success delivers coaching and guidance in all of these areas.
our Coaching team
Thirty years of industry experience including ten years of practice ownership.
Julie has a team-empowerment approach, instilling the principle of CANI, Constant And Never-ending Improvement, with the practices she works with.
Co-Founder, Coach, Speaker
Australasia’s Passion Provocateur.
Charles is a successful businessman, team leader, professional speaker and executive coach. His inspirational mindset facilitates powerful learnings.
Founder and Consultant of Dental Management Expertise.
Ameena brings order and improved performance through the implementation of systems and effective team management.
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Julie's latest blog articles...
I hear practice owners complain that team members are ‘stealing hours’. Yet these very practice owners are obviously focussing on every minute themselves. I hear practice owners complain that team members leave “the minute it hits five o’clock”, yet they resist paying overtime. I hear practice owners complain that team
I remember when I was about 13 years of age. I was being a difficult child, and my mother, out of exasperation, gave me a book and said, “You need to read this!”. The book was called Putting It All Together and was authored by Dr Irene Kassorla. This book encouraged its readers to
“When a flower doesn’t bloom, you fix the environment in which it grows, not the flower.” This quote by Alexander Den Heijer is one that can shift your perspective immediately. It clearly identifies where you should direct your focus when a team member is struggling to thrive in your dental
Earlier this week, in part 1 of this topic, I explored how your team deals with the issue of the price of dentistry daily. I ended part 1 with this crucial concept: the price of any service your practice provides is relevant up to the point of payment. After your
Your team deals with the issue of the price of dentistry daily. You develop systems to manage this aspect of treating patients, such as payment plans, issue verbal and written quotations, and structure a portion of your discussions with patients around the topic. It is understandable. All consumers weigh up