The Club is a membership specifically catered
to dental practice owners and managers.
Gain unlimited access to over 100 presentations on all aspects of successfully
managing your dental practice with more content added every month.
Access the ever-growing library of presentations, resources and tools to improve the
performance of your practice and team members.
The topics that you are provided assistance with cover every aspect of dental practice management.
Teams Patient Engagement Leadership Reception Operations
Clinical Team Practice Management Marketing Personal Growth
The library is HUGE! Here are some of the topics covered in The Club presentations.
The ‘Patient Handover’ to the reception
Tracking your Treatment Plan Acceptance Rate
How to effectively delegate
Remote working schedule for off-site teams
When you offer a candidate the job, are you in the same financial ballpark?
The Johari Window for your self-improvement
Delivering Team feedback
WhatsApp for your Team communications
The 3 Categories of Patients
Establishing your new Hygiene Program
The power of the Daily Focus
Patient Advocate Role
Letter to patients who frequently break their appointments
Team training when there is no time!
Scripts to convert patients to hygiene
The 8 reasons why the receptionist is such a powerful role in your practice
Why you should consider a Hygiene Department
The 5 Languages of Appreciation or Team motivation
Creating a psychologically safe working environment
Surveying the RIGHT patients
Maintaining your good relationships with patients while modifying their behaviour
Goals: Overcoming what stops us
Using My Awesome Diary
Shifting from REGRET to GRATITUDE
Effective Team communication
Increasing the value of your Patient Base
Conducting effective role-plays in your team training
How to powerfully welcome your patients
Patients who leave with your treatment plan for a cheaper alternative
The impact of micro-management
Developing your CHARM
Goals: Setting the right goal for your practice
Creating the habits and processes for your goals achievement
How to build authority with your team
Hints for effective use of Google Calendar at reception
Your Practice Values
Performance Reviews
Team Culture
How to become GREAT at quoting fees to your patients
Employee dentist remuneration
New employee onboarding process
Hiring GREAT people
Keeping GREAT staff
Top tips for an efficient receptionist
Open-Book Management
The JPPS Staff Remuneration Matrix
Your Practice Purpose
Managing bad employee behaviour
How a 10% improvement can result in a 30% boost in turnover
Converting New Callers into Appointments
The value of tracking Key Performance Indicators
Following up patients with incomplete treatment
Building rapport with patients
Reducing broken appointments
Absenteeism
Patient engagement in their treatment
Team conflict
A plan to tackle your Practice Manual
The 4 Growth Stoppers
Reactivating your inactive patients
Confidence
Pre-booking your schedule to reach your practice goals
Discounting your dentistry – the broader impacts
Interested?
At only $70 + GST per month, becoming a member of The Club is one of the easiest and best decisions you will make.
Start your team’s journey of constant and never-ending improvement today!