Team unity is a cornerstone of successful dental practices, and its significance cannot be understated. Amidst the daily hustle and bustle of running a dental office, fostering personal connections among…
During a recent podcast interview, Will Guidara, renowned author of the national bestseller "Unreasonable Hospitality," shared valuable insights on maintaining strong relationships, both in personal and business contexts. Will stressed…
Today, I want to talk about something that might seem a bit unusual: planning for December 2024. Yes, you read that right – we’re looking ahead to next Christmas!You might…
Is staff sharing wage details a problem? Many dental practices would prefer their staff not to ask and share details of what each is paid. Some reasoning behind this could…
We all know the importance of trust in our relationships, including the relationships we have with our working colleagues. Trust helps create safe environments to work and grow with one…
It's an exciting time for followers of AFL. It's even more thrilling for fans of the Footscray and Melbourne Football Clubs.From the perspectives of teamwork, leadership and goals-achievement, I find…
I often speak to my consulting clients about the power of putting 'bells and whistles' on a situation.For example, when greeting a patient into the practice, it is perfectly appropriate,…
I used to struggle with speaking too fast, saying 'umm' too often and throwing in a few 'you know's and 'basicallys’. It was always when I didn't feel terribly confident…
It was such a treat last week to watch Shawshank Redemption on free-to-air TV. I have watched this movie a number of times, and my enjoyment never wanes. The driving…
One of the biggest obstacles dental practices have when considering team training is time. There is simply no time to do anything else other than to see patients. Dental practices…