Author: Julie Parker

In the practice sales I’ve been asked to provide input on, the initial focus is almost always the financials. Profit & Loss Reports, EBITDAs and Balance Sheets. These documents offer…

Imagine you’re at work, and your manager approaches you after overhearing your interaction with a patient on the phone. Scenario 1"I just overheard your interaction with that patient over the…

In his book Drive, Daniel Pink identifies three core drivers that motivate us as humans: mastery, purpose and autonomy. I’ve seen just how important autonomy is through my work with…

Recently, I found myself in need of a remedial massage for a persistent stiff neck. What followed were two vastly different experiences, each leaving a lasting impression – one I’d…

I recently read something that struck a deep chord: "Life is actually meaningless—it is up to us to add the meaning." This profound idea can reshape the way we view…

In many dental practices, collecting a patient’s medical history often involves simply handing them a form to fill out on their own. While this is a standard approach, it can…

A recent session with one of our clients highlighted an important shift in how we approach our work. This client had always prided themselves on how much they could get…

I was inspired to write this blog after listening to a conversation on a dental podcast, where a practitioner shared how, shortly after graduation, they found their daily work becoming…

How often do you find yourself saying, "I have to..."? "I have to go to work.""I have to make dinner.""I have to deal with this difficult patient." These phrases are…

As a dental practice management consultant, I've often encountered resistance among dentists when it comes to sharing their fees on their website or other platforms. The reasons behind this hesitation…