Is your inner self trying to make you better?
You know that uncomfortable feeling you get? It often happens after you have had an interaction with someone and the result wasn't all that ideal? It's a feeling in your…
The Need To Create Cash!
In a recent blog, I wrote that COVID-19 had seen many of us dropping down Maslow's hierarchy of needs. Abraham Maslow was an American psychologist who developed a now well-accepted…
Love or fear: What is driving your behaviour?
Never before has it been so necessary to be 'tuned-in' to each other's mindset. The reaction to COVID-19 has been wide and varied. While some appear relaxed and confident that…
How will you be judged?
The impact of the COVID-19 restrictions on businesses has had the opportunity to be an employee relations crisis. Both employees and employers have been confused, distressed and rudderless in terms…
Control Your Controllables
Turia Pitt is an Australian survivor. She is the ultra-marathon runner who was horribly burned by an out-of-control grass fire during a 'Racing The Planet' event. Turia endured months of…
What ‘normal’ are you rushing back to?
I came across this thought-provoking post on social media. 'In the rush to return to normal, use this time to consider which parts of normal are worth rushing back to.'…
The best way to feel comfortable in uncomfortable or difficult or confronting situations
When I purchased my dental practice in 2003, I quickly discovered that I was going to have to ‘step up to the plate’. What I mean is that it would…
A Better Way to Reward Your Team
Staff bonuses are becoming more common in dental practices. Bonuses are either a pre-established amount of one to several hundred dollars paid monthly, quarterly or yearly or a percentage of profits.…
Is it time for you to SURRENDER?
I have recently surrendered on an issue and it feels oh, so good! A dental receptionist I have been working with for many years, let's call her Robyn, was tracking…
Here is the shocking truth: You are the answer!
I hear practice owners complain that team members are 'stealing hours'. Yet these very practice owners are obviously focussing on every minute themselves.I hear practice owners complain that team members…