“Something needs to change!”
"Something needs to change!" I have had this thought on several occasions during my time working in dental practices. It happens in my personal life too. It is your…
Why Do We Resist Difficult Discussions?
"I should talk to that employee about her poor performance." "I have to tell the employee dentist he cannot have a pay rise." "It's not working out; I have to…
What is your mindset when things go wrong?
I met Mariam recently, an interesting and inspiring woman. During our conversation, she shared her perspective that there are three mindsets that we can choose from when in conflict…
Many Heads Lead to Magic!
I'm excited. Today I get to have a workshop with a colleague and....COLLABORATE! After working in a team environment for so many years in dental practices, the aspect I miss…
What you focus on, grows.
What are your competitors doing? How can you find out? Who can tell you? Meanwhile, what are YOU doing? At times, we fall in to the trap of becoming distracted…
This is what I call FUN!
Being involved with a dental team whose members are experienced and effective brainstormers is my idea of a good time! Such teams can solve anything. It actually is easy for…
Asking for change is not enough.
One of the frustrations when working in a team is getting everyone to work in the directed manner. AFL football coaches frequently suffer such frustrations! Staff meetings become a place…
Why do you and your team come to work?
A successful Practice is much like a successful human being: those who thrive are those who access their passion and their skills, who discover how to adapt to their constantly…
Business management was only the SECOND most important skill to master…
I knew, when I first owned my practice, that in order to be successful, I would need to learn what I didn't know. I knew nothing of financial reports or…
Is it time to get excited?
I was always excited when I owned my dental practice. But I got SUPER excited in December. What excited me? New goals! Despite spending my whole year tackling the existing…