What is your mindset when things go wrong?
I met Mariam recently, an interesting and inspiring woman. During our conversation, she shared her perspective that there are three mindsets that we can choose from when in conflict…
Many Heads Lead to Magic!
I'm excited. Today I get to have a workshop with a colleague and....COLLABORATE! After working in a team environment for so many years in dental practices, the aspect I miss…
3 Tips to Encourage Recalls
Recalls are the life blood of your dental practice. Implementing an effective recalling system takes thought, research and tracking results to ensure it is the right system for your patient…
What you focus on, grows.
What are your competitors doing? How can you find out? Who can tell you? Meanwhile, what are YOU doing? At times, we fall in to the trap of becoming distracted…
“How did you find out about us?”
"How did you find out about us?" is one of the most important questions to ask. The long-term success of your dental practice depends upon its sustainability. And you…
Get the most out of each coffee!
Promoting your business can be challenging. Success requires an understanding of your target market's behaviour, human psychology and buying responses, and the ability to design an effective campaign to suit your…
Your coffee is on us!
Arnie, a colleague and friend, mentioned this winning idea of attracting your local community in to your practice! I've tweaked it slightly to be used for promoting dental practices. It's…
This is what I call FUN!
Being involved with a dental team whose members are experienced and effective brainstormers is my idea of a good time! Such teams can solve anything. It actually is easy for…
I admit it…I faked it!
I faked it...till I made it. I still do it today. I look at where I want to be and become, before I am there. It has been one of…
Asking for change is not enough.
One of the frustrations when working in a team is getting everyone to work in the directed manner. AFL football coaches frequently suffer such frustrations! Staff meetings become a place…
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