Get the most out of each coffee!
Promoting your business can be challenging. Success requires an understanding of your target market's behaviour, human psychology and buying responses, and the ability to design an effective campaign to suit your…
Your coffee is on us!
Arnie, a colleague and friend, mentioned this winning idea of attracting your local community in to your practice! I've tweaked it slightly to be used for promoting dental practices. It's…
This is what I call FUN!
Being involved with a dental team whose members are experienced and effective brainstormers is my idea of a good time! Such teams can solve anything. It actually is easy for…
I admit it…I faked it!
I faked it...till I made it. I still do it today. I look at where I want to be and become, before I am there. It has been one of…
Asking for change is not enough.
One of the frustrations when working in a team is getting everyone to work in the directed manner. AFL football coaches frequently suffer such frustrations! Staff meetings become a place…
Welcome the reps!
It is an accepted rule in many dental practices to eject dental reps without as much as a "how are you?". I was a dental rep for a short time…
Why do you and your team come to work?
A successful Practice is much like a successful human being: those who thrive are those who access their passion and their skills, who discover how to adapt to their constantly…
Is your receptionist providing WOW or WOE?
A number of months ago I was dropping in to a number of dental practices to inform them of an upcoming JPPS Presentation. I found the contrasting receptions offered by…
Sometimes, there IS harm in asking!
Should I ask for that day off? Should I ask for that pay rise? I should ask that nurse to change her roster around. I can ask the receptionist to…
Don’t Dumb Me Down! Part #3
In my recent two blogs, I spoke about my experience with my colleague, Rachel. She and I worked together twice. The first time, I was controlling and wanted everything done…
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