Turn Your Post-Op Calls Into A Practice Builder!
I wrote in a previous blog of the danger of choosing efficiency over function, where you issue your patient recalls in a way that generates bookings, rather than just choosing…
Use this special technique to guarantee your patient’s next appointment
What do you focus on when your patient is in the dental chair? I consider it likely that most dental providers will focus on the same things: providing the best…
A confused mind always says “No!”
It is common in dental circles to hear the following gripes about patients who do not schedule for advised treatment: "She said it's too expensive, but look at the…
Beware The Four Growth Stoppers!
Dental practices are, or at least should be, on a constant search for new patients. There is a natural attrition that needs to be compensated for. Patients move out of…
3 Tips to Encourage Recalls
Recalls are the life blood of your dental practice. Implementing an effective recalling system takes thought, research and tracking results to ensure it is the right system for your patient…
“How did you find out about us?”
"How did you find out about us?" is one of the most important questions to ask. The long-term success of your dental practice depends upon its sustainability. And you…
How to improve with one simple phone-call
If you want to build a dental practice where patients are beating a path to your door, then there is one person who can help you: your new patient. Successful…
The 3 Main Obstacles for Patients who have ‘Incomplete Treatment’
Following up patients on our 'Incomplete Treatment' lists is hard work. You are trying to convince someone why it is important to take action, and unless you are a master…
The Danger of Choosing Efficiency Over Function
Technology is a marvellous thing. Clinically it has transformed how dentistry is performed, and provides an amazing range of treatment options for patients. So too there have been great changes…
The biggest reason that your patients will stay loyal to your practice is…
The biggest reason for your patients to remain loyal to you is trust. Patients have trust in your abilities as a health provider and that you place their health interests above…