Challenges: do you face them or flee?
I read a fun quote on Facebook a few days ago that has stuck with me. "A strong person looks at a challenge dead in the eye and gives it…
The best way to feel comfortable in uncomfortable or difficult or confronting situations
When I purchased my dental practice in 2003, I quickly discovered that I was going to have to ‘step up to the plate’. What I mean is that it would…
Before you look forward to 2020 let’s look back at 2019 for some inspiration.
It is the first day of 2020 and may I wish each of you the very best for the coming year. New Years is a wonderfully optimistic time for many…
De-stress While You Etch
I have been listening to a couple of great dental podcasts this past week, both of which had the same interesting guest speaking about, among other things, stress and burnout…
Can I?
I remember when I was about 13 years of age. I was being a difficult child, and my mother, out of exasperation, gave me a book and said, "You need…
Do you have your armour on?
If you are a resident of Melbourne, or have recently visited the southern state of Victoria, you will know that it is COLD!I have just arrived back from my regular…
What reputation have you built?
Reputation is important to dental practice success. Your practice's reputation is both what your patients say about you (if positive, then more new patients visit you) and also what keeps…
Where is job satisfaction?
A colleague recently asked me online how to gauge job satisfaction. Given my years in the dental industry working in various roles and speaking to others through my practice coaching…
Is there a ‘grumpy cat’ in the surgery?
Clinical team members know too well what it is like to work with a grumpy practitioner or assistant. It’s awful! The signs are obvious. A brooding expression, demanding rather than…
A dental practice mantra for EVERYONE!
To be the best leader, you need: · to establish a COMPELLING vision; · to be supportive and act as a mentor; · to help find the answers to the important questions; and · to inspire…