Success leaves clues
One of the biggest obstacles dental practices have when considering team training is time. There is simply no time to do anything else other than to see patients. Dental practices…
Is your Facebook page appealing? To whom? And how well?
I recently went through the process of recruiting a receptionist for a client.I have advertised for dental team members for many practices over the years. And, as many of you…
Do you have a swinging team member?
The signs are varied.It can be the look of misery when they arrive for work.It can be the short and unpleasant message sent over the smartphone about something that displeased…
Are you happy?
If I were to ask you how happy your team members are, what would your response be?"No-one has come to me with a problem, so they must be happy."I remember…
How much do you value honesty?
One of the first lessons that our parents teach us is HONESTY. And there is good reason why. Honesty is, in my view, the most important characteristic we develop as…
Does your team care?
In these recent blog articles, I have been considering the values that I believe are important for dental practice success.Values are an important factor in the development of your dental…
Is your inner self trying to make you better?
You know that uncomfortable feeling you get? It often happens after you have had an interaction with someone and the result wasn't all that ideal? It's a feeling in your…
Love or fear: What is driving your behaviour?
Never before has it been so necessary to be 'tuned-in' to each other's mindset. The reaction to COVID-19 has been wide and varied. While some appear relaxed and confident that…
Control Your Controllables
Turia Pitt is an Australian survivor. She is the ultra-marathon runner who was horribly burned by an out-of-control grass fire during a 'Racing The Planet' event. Turia endured months of…
What ‘normal’ are you rushing back to?
I came across this thought-provoking post on social media. 'In the rush to return to normal, use this time to consider which parts of normal are worth rushing back to.'…
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