You must be true to your word
Developing a set of principles that drive your leadership is one of the most important things you can do. But it can get tough... I have found that with each…
“Be curious, not judgemental” Part III
In the last two blogs I have discussed my awareness around how my judging of people was hampering my success when problem-solving and reaching solutions to the many challenges of…
“Be curious, not judgemental” Part II
In my previous blog I spoke about how I was sabotaging my effectiveness in problem-solving by falling in to a natural human behaviour: Being JUDGEMENTAL. Instead of being curious about…
“Be curious, not judgemental” Part I
Managing a dental practice, like any business, is about finding solutions. Solutions to patients' oral problems, solutions to the barriers that staff come up against when performing throughout the day…
Avoid Groundhog Day with 3 Simple Steps
I am sure that I am not the only one that has fallen in to the trap of 'Groundhog Day'. Getting up each morning, like every other morning, and doing…
Why you MUST master your EI!
I have always loved working with teams. Identifying and overcoming the barriers of achieving top performance has been a consistent source of enjoyment and satisfaction for me. I have found…
Do you have the ‘generosity gene’?
One of my unofficial mentors over the years has been Jack Welch, former CEO of General Electric. Welch is considered an expert in business and leadership, with the value of…
Are you feeling resentful?
Many tasks of everyday life in a dental practice can become tedious. Often the same person finds they always seem to be the one either taking the A-frame sign in…
How to get the right fit.
Getting the right person for the job can be a challenge. Each role within a dental practice requires a different set of skills. The nursing role requires a comprehensive knowledge…
Do you deliver torturous performance appraisals?
I have learned something from providing many performance appraisals in my time. They can be torturous! A badly handled performance appraisal that needs to communicate the need for improvement results…