Just in case you breach trust…here’s a 6 step plan to rebuild it
I wrote in my last blog about discovering the deeper elements of: TRUST. That it is not simply being someone others can rely on. That trust develops over time and…
What evidence is there of your trustworthiness?
Of all of the business books that I have researched, and all of the people management articles I have read, there is a word that is used repeatedly by all:…
Share it around
When I owned my dental practice, I had the roles of receptionist and practice manager. Not being confined to the surgery as most owner-dentists are, I relished the opportunity of…
That winning feeling….It’s worth the effort!
In my last blog I shared with you by ongoing wish to get better results. And, that to get better results, I have to BE better. To achieve greater and…
I am proud, because of this…
Of all of my management skills, I am most proud of this one. I get better. I am better than I was when I started. I am better than I…
You must be true to your word
Developing a set of principles that drive your leadership is one of the most important things you can do. But it can get tough... I have found that with each…
“Be curious, not judgemental” Part III
In the last two blogs I have discussed my awareness around how my judging of people was hampering my success when problem-solving and reaching solutions to the many challenges of…
“Be curious, not judgemental” Part II
In my previous blog I spoke about how I was sabotaging my effectiveness in problem-solving by falling in to a natural human behaviour: Being JUDGEMENTAL. Instead of being curious about…
“Be curious, not judgemental” Part I
Managing a dental practice, like any business, is about finding solutions. Solutions to patients' oral problems, solutions to the barriers that staff come up against when performing throughout the day…
Avoid Groundhog Day with 3 Simple Steps
I am sure that I am not the only one that has fallen in to the trap of 'Groundhog Day'. Getting up each morning, like every other morning, and doing…