A Better Way to Reward Your Team
Staff bonuses are becoming more common in dental practices. Bonuses are either a pre-established amount of one to several hundred dollars paid monthly, quarterly or yearly or a percentage of profits.…
Is it time for you to SURRENDER?
I have recently surrendered on an issue and it feels oh, so good! A dental receptionist I have been working with for many years, let's call her Robyn, was tracking…
Here is the shocking truth: You are the answer!
I hear practice owners complain that team members are 'stealing hours'. Yet these very practice owners are obviously focussing on every minute themselves.I hear practice owners complain that team members…
“When a flower doesn’t bloom, you fix the environment in which it grows, not the flower.”
“When a flower doesn’t bloom, you fix the environment in which it grows, not the flower.” This quote by Alexander Den Heijer is one that can shift your perspective immediately.…
Where is job satisfaction?
A colleague recently asked me online how to gauge job satisfaction. Given my years in the dental industry working in various roles and speaking to others through my practice coaching…
Employee, contractor or what?
There is much talk nowadays about the legal bases on which dentists are employed in Australia. In my early days of working in dental practices, and when I employed dentists…
A dental practice mantra for EVERYONE!
To be the best leader, you need: · to establish a COMPELLING vision; · to be supportive and act as a mentor; · to help find the answers to the important questions; and · to inspire…
FRIDAY’S GOLD A week of GOLD to help you work BETTER, FASTER and EASIER! WhatsApp
Yes! I am delivering a week of, what I consider to be, GOLD! I am always on the lookout for computer applications that I can use to make my work:…
WEDNESDAY’S GOLD A week of GOLD to help you work BETTER, FASTER and EASIER! Evernote
Yes! I am delivering a week of, what I consider to be, GOLD! I am always on the lookout for computer applications that I can use to make my work:…
TUESDAY’S GOLD. A week of GOLD to help you work BETTER, FASTER and EASIER! Front
Front is an email management app. When you are the only one managing emails that come through to your practice, you can create your own folders and systems of follow…