I admit it…I faked it!
I faked it...till I made it. I still do it today. I look at where I want to be and become, before I am there. It has been one of…
Asking for change is not enough.
One of the frustrations when working in a team is getting everyone to work in the directed manner. AFL football coaches frequently suffer such frustrations! Staff meetings become a place…
Welcome the reps!
It is an accepted rule in many dental practices to eject dental reps without as much as a "how are you?". I was a dental rep for a short time…
Why do you and your team come to work?
A successful Practice is much like a successful human being: those who thrive are those who access their passion and their skills, who discover how to adapt to their constantly…
Is your receptionist providing WOW or WOE?
A number of months ago I was dropping in to a number of dental practices to inform them of an upcoming JPPS Presentation. I found the contrasting receptions offered by…