TUESDAY’S GOLD. A week of GOLD to help you work BETTER, FASTER and EASIER! Front
Front is an email management app. When you are the only one managing emails that come through to your practice, you can create your own folders and systems of follow…
Front is an email management app. When you are the only one managing emails that come through to your practice, you can create your own folders and systems of follow…
Yes! I am delivering a week of, what I consider to be, GOLD! I am always on the lookout for computer applications that I can use to make my work:…
As a leader, do you often feel frustrated with some behaviours of your team? Are you annoyed at their lack of appreciation? Do they run out the door the second…
Self-improvement consists of making small, incremental changes to your thoughts and behaviour that will result in a more positive experience of life. I would like to challenge you to embrace a specific small change. The…
Poor attitudes in dental practices are not uncommon. Despite implementing systems and processes that support a customer-centric style of service, practices can still experience poor team-member behaviour. Common examples of…
It is the first day of 2019 and may I wish each of you the very best for the coming year. New Years is a wonderfully optimistic time for many…
A Passion Point to Ponder... 12 Wishes for Christmas, not the 12 days of Christmas. The 12 Days of Christmas is a famous carol, but not one of which I…
This past weekend was a special one for me. JPPS collaborated with another business, Dental Management Expertise, and presented Dental Business Mastery, a 3-Day Conference in Melbourne. The event ran…
It is said that culture is the collective personality of an organisation. Another definition is this: 'Culture is what your people do when no one is telling them what to do.'…
Many dental practices have adopted the method of SMS messaging to confirm their patients' appointments. But how many of you include your patient's first name in that message? I am…